10 Ideas – Successful CRM Implementation In Your Sales Org

If you are in charge of a CRM software implementation or adoption project at your firm there are many techniques to consider to help ensure your success. Although every business is unique, the following CRM implementation suggestions could be considered … Continue reading

A Three Part CRM Adoption Plan

Most sales organizations leverage some type of CRM (customer relationship management) system to help manage their business activities. And, like any process or system, there are some employees who embrace and adopt and others who don’t. I’ve personally been involved … Continue reading

Sales Lead Generation Through “Triggers” & “Alerts”

A service that’s increasing in popularity, especially in this challenging economy, is something called an automated Sales Alert or Trigger Alert for Sales. The general concept is: There are companies out there that will spider the web and other data … Continue reading

Sales FTE Capacity planning or “How many Sales People do I need?”

If you are managing a Field Sales or Outbound Sales organization, your most important resource and your biggest expense is people. Therefore, it’s critical to make sure that you have the right number and type of resource covering the right … Continue reading

Sales Spiffs & Contests.. NOT a lever to drive significant and “true” lifts in sales productivity

How many times have you been to a meeting and the subject was ‘We’re behind in sales versus plan this quarter. Let’s brainstorm actions we can take to drive short term sales?” I have been to many meetings like this … Continue reading