I just came back from a wonderful, one week vacation in Riviera Maya, Mexico, and even on vacation, the subject of “process improvement” jumped into my ahead, along with the 85 degree weather, sandy beaches, Tequila tasting and plentiful pina … Continue reading
Rewind 10 years, CRM systems were basic and used to track and manage sales contacts. Today, CRM systems do that and much, much more. Salesforce.com is a great example of a system that has evolved. Once touted as the best … Continue reading
I just finished reviewing the results of the “2010 Miller Heiman Sales Best Practices Study”. (Miller Heiman, based in Reno, Nevada, is one of the most well-known names in sales training.) More than 1,500 sales professionals provided input, which were … Continue reading
Today, I was on the elliptical machine at my gym perusing More magazine- “A magazine that celebrates women over 40.” Yes, I admit that I’m 43. But, I hear that 43 is the new 33. I digress. Anyway, I ran … Continue reading
As a Sales Leader, do you find that your time is often monopolized by exceptions, one-offs and special adjustments to quotas, goals, reports etc? Yeah.. me too. Michael Hanna, our guest blogger and the President of Sales Ops Solutions has … Continue reading
Is a career in Sales Operations right for you? I’ve spoken with a number of job seekers recently that have asked me about pursuing a career in Sales Operations or Sales Support. They want to better understand the requirements and … Continue reading