Rewind 10 years, CRM systems were basic and used to track and manage sales contacts. Today, CRM systems do that and much, much more. Salesforce.com is a great example of a system that has evolved. Once touted as the best … Continue reading
A guest post by Jim Ward, President of BrainSell, www.brainsell.net When purchasing a CRM (Customer Relationship Management) software application, whether it be on premise software, in the cloud or software as a service, you’ll either buy through a value added … Continue reading
If you are in charge of a CRM software implementation or adoption project at your firm there are many techniques to consider to help ensure your success. Although every business is unique, the following CRM implementation suggestions could be considered … Continue reading
Most sales organizations leverage some type of CRM (customer relationship management) system to help manage their business activities. And, like any process or system, there are some employees who embrace and adopt and others who don’t. I’ve personally been involved … Continue reading